Instacart pilots agentic commerce by embedding in ChatGPT

Instacart has deployed an embedded checkout experience within ChatGPT through the emerging Agentic Commerce Protocol. With the deployment, the company is the first partner to launch an app on ChatGPT that offers a complete shopping cycle – from query to payment – without requiring the user to leave the conversation interface. Operationalising agentic commerce The …
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Enterprise users swap AI pilots for deep integrations

According to OpenAI, enterprise AI has graduated from the sandbox and is now being used for daily operations with deep workflow integrations. New data from the company shows that firms are now assigning complex and multi-step workflows to models rather than simply asking for text summaries. The figures illustrate a hard change in how organisations …
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